Register for My Apex account

To register for an account you will need:

Your email address (the one held by Apex)
Your date of birth
Your tenancy reference (you’ll find this on your rent statement, or you can request from Apex)

On the next page you will be asked:

To accept cookies – tap ‘Accept’
Enter your first name, last name and email address
Answer the spam guard question
Create a password using:
7 characters
must include special characters and
a number
Click ‘Register’
Once you’ve registered you will see a ‘Thank you’ message
Click the link to continue with logging in
Log in using your registered email address and chosen password
You will then be prompted to ‘Enable notifications’ and ‘Enable biometrics’
(enabling biometrics will allow you to log in to the app using your fingerprint or facial recognition if supported on your phone)

To validate your account, enter your last name, date of birth and tenancy reference and tap ‘Validate’

A message will inform you if your account is validated or to try again if validation has failed
If successfully validated, tap ‘Go to dashboard’ to explore the app!

If you’re experiencing issues getting registered, contact your housing officer on 028 7130 4800 who can support you.