See below a comprehensive list of the responsibilities which are required of Landlord and Tenant as standard. Apex also provides an enhanced repairs service for several qualifying groups.
Landlord’s Responsibilities
Items listed below are the responsibility of Apex.
Internal decoration
- Redecoration of communal areas in apartment complex and supported living accommodation.
- Repairs to tiling, only where provided by Apex.
External areas
- Repairs to garden paths, drives, walls, fences and gates provided by Apex
- Maintenance of communal areas not adopted by Department for Infrastructure (Roads Service) or local council.
- Structural repair to walls, roofs, chimneys, valleys, gutters and down spouts
Doors & windows
- Window frames, sashes, hinges, locks and handles on external doors only
- Repair of defective internal and external doors
Miscellaneous
- Providing a wheelie bin and clothesline to individual houses at commencement of tenancy only
Heating
- Repairs to defective room heaters, oil tanks and fittings
- Repairs to boilers, burners, flues
- Repairs to radiators, pipework, valves and controls
Electrical
- Electrical wiring
- Sockets and switches
- Ceiling roses and lamp holders
- Repairs to smoke alarms
- Doorbells, where installed by Apex
- Electrical appliances, heaters and fires, where installed by Apex
- Door entry systems to communal blocks
- Warden call systems in sheltered accommodation
Plumbing
- Repairs to water tanks and overflows
- Repairs to hot water cylinders and immersion heaters
- Repairs to toilets and unblocking toilets, but not cracked bowls or cisterns, or broken toilet seats
- Clearance of blocked drains and sewers
Tenant’s Responsibilities
Items listed below are the responsibility of the ‘tenant’.
Internal decoration
- Maintaining the interior of the dwelling in reasonable decorative order
- Floor coverings
External areas
- Ensuring litter free maintained gardens and hedges
- Repairs to walls, fences and gates not provided by Apex
- Clearing out of storm gully traps
Doors & windows
- Hinges, locks and handles on internal doors
- Draught proofing of doors and windows
Miscellaneous
- Repair or replacement of wheelie bin or clothesline for whatever reason
Heating
- Repairs or replacement of frets and baskets to open fires and all night burners. Repairs to fireplace tiles
- Annual sweeping of chimneys and the costs of failure to do so
- Bleeding air from radiators
- To isolate or contain water and oil leaks
Electrical
- Light bulbs and fluorescent tubes
- Repair or replacement of plugs
- Testing of smoke alarms in individual houses
- Doorbells not installed by Apex
- Replacement of fuses, except mains fuses that are the responsibility of your electricity provider
- Electrical appliances, heaters and fires not installed by Apex
Plumbing
- Replacing washers on taps
- Chains and stoppers for sinks and baths
- Repair and replacement of toilet seats
- Cracked or broken wash hand basins, baths, toilet bowls and cisterns
Home contents insurance
Tenant’s are responsible for having their own home contents insurance cover for:
- Personal property
- Furnishings
- Fire and theft