What to expect from us
Customer service standards
Privacy notice
Right to repair
Tackling tenancy fraud
National fraud initiative leaflet
The Tenants’ Guarantee
Make a complaint
Your tenancy
Introductory tenancies explained
Consenting to take and store your photograph
Tenant participation leaflet
DfC End of house sales scheme fact sheet
Money matters
How to pay your rent
Understanding your rent statement
Claiming UC & RR online
Discretionary support scheme NI
Community safety
Anti-social behaviour letter
Good neighbour agreement
Community Safety Warden leaflet
Other important services
Electricity – contacting Power NI
Home contents insurance
TV licensing
Support
Floating Support
GP Mental Health leaflet
Support planning in sheltered housing