What to expect from us
Customer service standards
Privacy notice
Right to repair
Tackling tenancy fraud
Sharing your information – preventing tenancy fraud
Make a complaint
Your tenancy
Introductory Tenancies explained
Consenting to take and store your photograph
Tenant participation leaflet
Become an Active Tenant
Fact Sheet – End of House Sales Scheme
Money matters
How to pay your rent
Understanding your rent statement
Claiming Universal Credit & Rates Rebate
Discretionary support scheme NI
Community safety
Anti-social behaviour
Good neighbour agreement
Community Safety Warden leaflet
Other important services
Electricity – contacting Power NI
Home contents insurance
TV licensing
Support
Floating Support
GP Mental Health leaflet
Support planning for sheltered housing tenants